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Terms And Conditions

You deserve to experience heaven on earth. Shaan or his team will coach you through these life-changing principles. All we ask is you promise to open the box, attend the event or participate in the coaching. If you simply commit to doing that, YOU WILL SEE RESULTS. So, make a decision to maximize who you are, what you’re capable of, and what you get to enjoy out of this life. We know you can succeed, Shaan knows you can succeed, but what matters is YOU knowing you can succeed; commit and LET’S GROW!

1. PRODUCTS AND GOODS

A. DIGITAL PRODUCTS

You have 7-days from the date of purchase to request a refund. If received on or before the 7th day, you will receive a full refund. If the request is received on or after the 7th day of purchase, no refund will be issued, and you will be responsible for payment in full.

B. PHYSICAL PRODUCTS

You have 30-days from the date of purchase to request a refund and return an item. If the request is received on or before the 30th day and the item is postmarked within 3 days of the request you will receive a full refund; otherwise no refund will be issued. We will cover return shipping on orders within the United States (any orders outside the United States are responsible for any and all return shipping, tariff, custom or other related charges).

​C. PRODUCT TRIALS

In some circumstances, we offer risk-free trials. There are two types: digital trials (on the BRAND U Platform) or physical trials (which are shipped to you).

I. DIGITAL PRODUCT TRIAL

From time to time we will provide Digital Trials. Digital trials last 7 days. You will be charged a non-refundable processing fee the day you sign up for the trial. If you decide to continue with the product, do nothing and you will automatically be charged the remaining monthly installments to the credit card on file. You must cancel on or before the the 7th day if you do not wish to continue, and to avoid being charged the monthly installments. You have 7 days from the date you initiated the trial to request a refund for your first installment. If a refund request is received, you will be given a full refund on the first installment. If the request is received on or after the 7th day after signing up for the trial, no refund will be issued. The processing fee for the trial is non-refundable and will not be returned, regardless of when you cancel.

II. PHYSICAL PRODUCT TRIAL

Physical trials are 30-days. Upon purchase of a 30-day trial your credit card will be billed a non-refundable processing fee, plus shipping, handling and state tax. If you decide to continue with the program, do nothing and you will be automatically charged the remaining monthly installments to your card on file starting on the 30th day. If you decide to return the item, you must request to cancel on or before the 30th day and the item must be postmarked within 3 days of the request to avoid further charges. We will cover return shipping on orders within the United States (any orders outside the United States are responsible for any and all return shipping, tariff, custom or other related charges).

If you fail to cancel by the 30th day, or your return is not postmarked within 3 days of your request, you will be charged the three monthly installments. Once billed your first installment, you are no longer eligible for a refund (unless a prior request was received and correct actions were taken). If the request is received on or after the 31st day after signing up for the trial, you will no longer be eligible to cancel and will be charged the three monthly installments. The processing fee, state tax and any shipping and handling fees for the free trial are non-refundable and will not be returned, regardless of when you cancel.

D. INTERNATIONAL RETURNS (OUTSIDE THE UNITED STATES)

E. CUSTOM DUTIES AND TARIFFS

Any unopened, untampered with currently marketable products may be returned within 30-days after purchase for a full refund. Any opened supplements are not eligible for a refund. If a refund is requested on or after the 31st day or if the product is opened when received, you will not be eligible for a refund.

We currently only ship supplements within the United States. If an international order is processed we cannot guarantee the shipment will arrive; all fees from customs, tariffs, or any other fees or loss incurred are the responsibility of the buyer. We do not permit international refunds on the supplement line.

​G. ALL NON-DIGITAL PRODUCTS

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item and notify you of the status (approval or rejection) of your refund.

If your refund is approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 7 business days.

H. LATE OR MISSING REFUNDS

I. EXCHANGES

2. EVENTS AND SERVICES

A. EVENTS

B. COACHING

C. SPEAKING